Experience
Stay
policies
I.- IDENTITY OF THE RESPONSIBLE PARTY
In accordance with the provisions of Articles 8, 15, 16, 36, and other relevant and applicable articles of the Federal Law on the Protection of Personal Data Held by Private Parties, Casa Adobe San Luis, with an address at José María Morelos y Pavón 1135, Centro Histórico, 78000 San Luis Potosí, S.L.P., Mexico, informs you that it is responsible for obtaining and processing your personal data collected through your relationship with us.
II.- PERSONAL DATA
For the purposes described below, the following personal data may be collected:
a) Identification Data: First and last name, official identification, address, phone numbers (home, mobile, work), marital status, signature, email, gender, age, date of birth, nationality, occupation, and workplace details.
b) Financial Data: Payment method, cardholder’s name, credit card number, expiration date, and security code.
c) Billing Data: Name, RFC, and tax address.
d) Preference Data: Room preferences, requested services, travel preferences, hobbies, and opinions.
We collect your data through the following means:
Personally: At check-in or by filling out forms with our staff.
Directly: Through our website, social media, or email.
Indirectly: Via third parties, such as travel agencies or tour operators.
We do not collect sensitive personal data as defined by the Federal Law on the Protection of Personal Data Held by Private Parties.
III.- PURPOSE
The personal data collected will be used for the following purposes:
Guest registration and check-in.
Provision of lodging services.
Billing.
Payment processing.
Conducting quality and satisfaction surveys.
Sending promotional information related to our services.
IV.- TRANSFER OF PERSONAL DATA
Casa Adobe San Luis does not sell your personal data to third parties. However, your information may be shared with companies within our corporate group or with service providers to fulfill the purposes outlined above.
V.- RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION (ARCO RIGHTS)
In accordance with Article 28 of the Federal Law on the Protection of Personal Data Held by Private Parties, you have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Cancel your data when it is no longer needed.
Oppose the use of your data for specific purposes.
To exercise these rights, contact our Personal Data Protection Department at José María Morelos y Pavón 1135, Centro Histórico, 78000 San Luis Potosí, S.L.P., Mexico, by calling (+1) 210-391-9804, or by emailing info@casaadobesanluis.com.
VI.- SECURITY OF YOUR PERSONAL DATA
We implement security measures to protect your personal data from loss, misuse, alteration, or unauthorized access, as required by law.
VII.- ELECTRONIC MEDIA AND COOKIES
Our website may use cookies and web beacons to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
VIII.- MODIFICATIONS TO THE PRIVACY NOTICE
Casa Adobe San Luis reserves the right to modify this privacy notice at any time. Updates will be posted on our website or communicated via email. If you do not agree with any modifications, you may request the cancellation of your personal data by emailing info@casaadobesanluis.com.
IX.- POLICIES
Please take note of the following policies during your stay at Casa Adobe San Luis:
Check-out time is 11:00 a.m.
Smoking is not allowed.
Pets are not allowed.
Breakfast is not included.
No baby cribs are available.

Check-in and Check-out

Maximum Capacity
The property has a maximum capacity of 7 guests. It is essential to respect this limit to ensure a comfortable and enjoyable stay for all guests.

Security
The house is equipped with exterior security cameras aimed at the street, providing increased security for guests and the surrounding area of the property.

House Rules
It is important to respect the check-in and check-out times, as well as the maximum capacity of 7 guests, to ensure the comfort of all occupants during the stay.